Kent Catering Service recently undertook the annual PMA service of Fifteen Kitchens located at The University of Kent Campus in Canterbury as part of our annual contract.
The contract covers a one stop shop for all Kitchen catering equipment requirements including sales service and repairs of all Commercial Catering equipment including refrigeration along with Kitchen extraction system services and cleaning.
KCS attended site over various days to perform PMA servicing on over 1500 appliances. On completion of servicing full documentation was provided highlighting any requirements for the customers attention in order that any remedial repairs may be highlighted and addressed.
The customer received quotations for the remedial repairs they wished to consider and advised us of the tasks to proceed with via the quote acceptance process. Parts were then ordered, and the process of remedial repairs was arranged to a timeline suitable to the client’s requirements.