Service Agreements

Our Service Agreements Include:

Standard Maintenance

Covers the cost of Annual Servicing only where there will be an agreed number of visits per annum. Gas Safety Inspections on Gas equipment can be carried out and / or Preventative Maintenance Assessments covering all equipment can be carried out on a yearly or bi-annual rota.

Any parts, breakdown calls or emergency service required between service visits will remain chargeable at our standard rates.

Labour Inclusive

The Labour Inclusive Service Agreement price includes the cost of all call-outs, labour, service and repair over the length of the contract. However, this option does not include the cost of parts or any Emergency Call Outs.

This option allows you to forecast the requirements for your equipment over the length of the contract through budgetary control.

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Our Service Agreements Offer:

  • Same day / next day cover depending on your Service Agreement
  • Discounted Call Out Rates
  • Priority over Non-Agreement Customers on all call outs
  • Annual Gas Safety Inspections on all Gas appliances
  • Annual Preventative Maintenance Assessments on all appliances
  • Follow up Remedial Quotations
  • Identification numbers given to your appliances
  • Supply of all your relevant equipment documentation
  • A large selection of stock spares
  • Laundry Servicing and Certification

Our Service Always Includes:

  • Quality workmanship by fully trained engineers
  • Guaranteed rapid responses
  • Regulatory compliance to miminise breakdowns
  • Free no-obligation quotations and advice for all recommended repairs and maintenance
  • Better return on your catering investments
  • Access to a large stock of new and reconditioned equipment provided by us

Non-Service Agreement Customers

Payment card details will be required for any non service agreement customer call outs - so please also have your payment details ready